ABOUT USACCESS: The USAccess program
is a government-wide initiative to issue common,
federal ID credentials to all federal employees
and contractors. These credentials provide
federal employees with an easily recognizable
way to identify themselves as well as trust
the identity of other USAccess credential
holders.
The GSA Managed Service Office (MSO) established
the program in response to Homeland Security
Presidential Directive-12 that requires federal
agencies to produce and issue PIV-compliant
credentials to employees starting in October
2006.
What Should Applicants Bring To Their
Enrollment Appointment?
To enroll and register for a USAccess card,
an Applicant must present two forms of identification,
one of which must be from the list of acceptable
primary forms of identification. (See the
Acceptable Forms of Identification guide available
on the USAccess Web site for complete details)
We encourage Applicants to verify that their
identification documents match the name that
was entered in their Applicant record in the
system. To do this, Applicants should view
the e-mail they received informing them to
make an appointment to visit a USAccess center.
(See the sample e-mail at end of this Tip.)
The Applicant's First and Last Name presented
on their identification documents must match
the FIRST and LAST Names entered in the USAccess
system (i.e. what appears in the e-mail). If
the Applicant sees any discrepancies, they should contact their Sponsor as the Sponsor
will have to correct the system record in
order for the Applicant to enroll. (The Sponsor's
name and e-mail address also appear in the
e-mail the Applicant receives.)
NOTE: ID documents presented by Applicants
MUST match the name entered in the system.
If the ID document does not match what is
in the system and the Applicant still goes
to his or her appointment, they will NOT be able
to enroll, and will be asked to reschedule
the appointment.
Some examples of mismatches that require a correction are:
- Apparent typo or transposition
of letters in the name (ex. Jmaes vs.
James)
- Mismatch between a given
name and an alias, nickname, or derivative
name (ex. Jim vs. James)
- Mismatch between maiden
name in one record and married name in
the other
- Mismatch of the suffix
If mismatches appear and the system is incorrect,
you need to contact your Sponsor (the person
who entered your information in the system),
who will update your information in the USAccess
system.
Are There Any Exceptions To the Naming
Rules?
FIRST and LAST names on identification documents
MUST match the FIRST and LAST names entered
in the Applicant's record. If the names do
not match, the Applicant must either return
to enrollment with documents that match the
names in the Sponsorship record, or contact
the Sponsor to have their name corrected in
the Sponsorship record.
The only time identity source documents with
different names can be accepted is when an
official linking document such as a marriage
certificate, certified copy of birth certificate,
or court record can be provided linking the
name on the source document to the name in
the sponsorship record.
Registrar Enrollment Procedure for
Name Mismatch
Example 1: If the FIRST and LAST names
match, but the MIDDLE names do not match,
the Registrar should enroll the applicant
and flag the record for more validation required.
