CAIRS User Tools

CAIRS User Tools page

The CAIRS User Tools page is accessed from the CAIRS home page by selecting the User Tools hyperlink. From this page you can access tools that allow you to change your CAIRS password and to maintain personal information such as your address and telephone number.

Two hyperlinks are displayed on the CAIRS User Tools menu:

• Change Password: This hyperlink goes to the Change Your Password page where you can change the password you use to access CAIRS.

• Change User Information: This hyperlink goes to the Change User Information page where you can change personal information such as your name, address, telephone number, etc.

Change Password

When you click on the Change Password hyperlink on the User Tools page, the following screen is displayed.

Your new password must be at least 8 characters in length and can consist of any combination of letters and/or numbers. Letters can be entered upper case or lower case, however, the password is case sensitive and must always be entered the same way unless you change your password again.

In order to change your password, you must first enter your current password in the Old Password edit box. Next, enter the new password in the New Password edit box. Enter the new password again in the Confirm Password edit box and click the Apply command button to process the change. If your old password was entered correctly and the new password meets the requirements and was correctly confirmed, you will receive a message that your password changed successfully. If any problems exist, you will receive an error message indicating the nature of the problem. Use the Back button to return to the Change Your Password page, make the necessary corrections, and click the Apply command button to process the change. Once you have successfully changed your password, you can continue working in CAIRS by selecting any of the hyperlinks at the bottom of the page.

Change User Information

When you click on the Change User Information hyperlink on the User Tools page, the following screen is displayed.

You are free to change information contained in any of the edit boxes or to add missing information. Please note that if you have changed organizations and need to have the organization number changed, you must contact the HSS User Support at (800) 473-4375.

To change your personal information, simply type the new information in the appropriate edit boxes and click on the Apply command button to process the changes. You will receive a confirmation that your information has been changed. You can then use one of the hyperlinks at the bottom of the page to go to other areas within CAIRS.

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